Archives
DialogTech for Dental Helps Marketers Convert More Callers to New Patients
May 28, 2019 4:22 pm Leave your thoughtsNew patients prefer to contact dental practices by calling—over 70% of dental patients schedule their first appointment on the phone.... View Article
Adobe + DialogTech: Better Customer Experience Marketing with Call Analytics
March 28, 2019 9:08 am Leave your thoughtsIf you attended Adobe Summit this week, you heard a lot about the benefits of customer experience marketing. Consumers today... View Article
DialogTech Helps RMI Drive More Calls and Sales for Home Warranty Leader
March 21, 2019 2:54 pmResponse Mine Interactive (RMI) is an industry-leading digital marketing services firm. They combine data-driven performance marketing with their own in-house call... View Article
1000Bulbs.com Uses Call Analytics to Drive More Revenue from Google Shopping PLAs
March 7, 2019 12:25 pmLaunched in 1996, 1000Bulbs.com is the leading online distributor for the lighting industry, combining expert customer service with an easy purchasing experience... View Article
How Multi-Location Healthcare Providers Can Acquire More New Patients from Calls
February 21, 2019 11:03 am Leave your thoughtsMost healthcare patients start their journey by finding and comparing providers online. When they’ve completed their research, they typically convert... View Article
How Brands Can Personalize the Online-to-Offline Consumer Experience
February 15, 2019 11:36 am Leave your thoughtsToday’s consumers expect personalized shopping experiences, both online and offline. In fact, 73% of consumers prefer to do business with... View Article
DialogTech Helps C2 Education Drive 150% More Enrollments from Callers
January 30, 2019 11:53 amC2 Education is a leading provider of test prep, tutoring, and college counseling services, with over 180 education centers across the... View Article
Action Urgent Care Converts More Callers to Patients with DialogTech
January 15, 2019 12:11 pmAction Urgent Care is an urgent care group with 45 clinics across California, providing urgent and primary care services to... View Article
4 Digital Agency Strategies for Consumer Calls
January 8, 2019 1:47 pm
4 Healthcare Marketing Strategies for Consumer Calls
January 3, 2019 4:36 pm
4 Home Services Marketing Strategies for Consumer Calls
January 3, 2019 4:35 pm
4 Insurance Marketing Strategies for Consumer Calls
January 3, 2019 4:35 pm
4 Automotive Marketing Strategies for Consumer Calls
January 3, 2019 4:35 pm
4 Consumer Services Marketing Strategies for Consumer Calls
January 3, 2019 3:29 pm
4 Financial Services Marketing Strategies for Consumer Calls
January 3, 2019 2:36 pm
Directories and Listing Services Can Use Call Analytics to Drive Value for Clients
November 29, 2018 1:56 pm Leave your thoughtsConsumers in popular listing service industries like auto, financial services, healthcare, home services, and hotels often start their journey with... View Article
The Secret to Retail Marketing ROI: Inbound Calls
November 26, 2018 3:54 pm
Four Strategies CMOs Can Use to Drive Growth in 2019
November 12, 2018 11:00 am
How Marketers Can Own the Most Elusive Part of the Customer Journey: Consumer Calls
October 30, 2018 3:01 pm Leave your thoughtsIn today’s mobile-first world, consumers have access to a variety of information channels that can lead to a winding customer... View Article
5 Ways Franchisors and Multi-Location Brands Use AI to Measure Location Performance
October 26, 2018 3:03 pm Leave your thoughtsTotal US digital ad revenue reached an all-time high of $88 billion last year, eclipsing television. As competition continues to... View Article
Are Your Callers Being Routed to the Wrong Location or Agent?
September 26, 2018 3:10 pm Leave your thoughtsDespite the fact that 92% of customer interactions happen over the phone, just 15% of customers are satisfied with the... View Article
CESI’s 6-Hour Over-the-Phone Debt Counseling Course Is Run on DialogTech IVRs
September 24, 2018 10:20 amThe Problem: Building a Robust IVR to Capture Answers from Pre- and Post-Filing Tests For those filing for bankruptcy, CESI... View Article
6 Ways Marketers Can Meet the Rising Demand for B2C and B2B Personalization
September 4, 2018 3:20 pm Leave your thoughtsThis article was originally published on LSA Insider. According to Salesforce’s 2018 report, 56% of B2C customers said a tailored... View Article
Optimizing Marketing ROI with Salesforce and Call Analytics
July 31, 2018 10:55 am