Archives

Creating a Schedule – Jumpstart

A schedule let’s you route calls to different locations depending on the time of day, or day of the week.... View Article

Audio Files at DialogTech – Jumpstart

All DialogTech audio files are played over the telephone. The telephone network was designed and optimized for speech decades ago,... View Article

Audio Only Voice Broadcast – Jumpstart

Voice broadcasting enables your company to automatically deliver interactive phone calls to prospects, customers and vendors. Audio Only Voice Broadcast allows... View Article

Find Me Call Forwarding – Jumpstart

Find Me forwards phone calls in sequence or simultaneously between your office, cell and home phone, remote sales agents or... View Article

Google Analytics Integration – Jumpstart

Set-up DialogTech’s Google Analytics Integration lets you track your phone conversions within the Content area of Google Analytics, giving you... View Article

Google Universal Analytics Integration – Jumpstart

DialogTech’s Google Universal Analytics Integration enables you to track your phone calls and push the data into the standard and... View Article

IVR (Interactive Voice Response) – Jumpstart

Interactive Voice Response (IVR) technology allows you to automate voice interactions with your leads and customers. Businesses today use IVR... View Article

Post Call Action – Jumpstart

A Post Call Action provides real-time data collection for calls as they complete. It can be configured to deliver Call Detail data such... View Article

SMS – Jumpstart

SMS enables you to receive inbound SMS messages to your local DialogTech numbers as well as send outbound SMS messages... View Article

SourceTrak Legacy – Jumpstart

Welcome to the new SourceTrak! We’re excited to share some new features and modifications that will improve your user experience.... View Article

SurVo IVR – Jumpstart

SurVo IVR enables you to quickly and easily create web-based interactive voice response applications without any programming. Automatically qualify leads,... View Article

Virtual Receptionist – Jumpstart

Virtual Receptionist is a hosted PBX auto attendant service with intelligent routing that automatically greets and routes phone calls based... View Article

Voice Broadcast “Opt Out Feature” – Jumpstart

Amendments to the “Telemarketing Sales Rule” require new compliance measures for sales and telemarketing broadcasts as of December 1st, 2008.... View Article

Setting up a Voice Mailbox – Jumpstart

An DialogTech Voice MailBox can be accessed from any phone, and your messages can even be retrieved from your email.... View Article

DoubleClick Jumpstart

DoubleClick allows marketers and advertisers to bid on and automatically adjust spending patterns on digital ads across a variety of sources... View Article

Marin Setup Guide

In order for the DialogTech/Marin Software integration to work you must be on the most current version of SourceTrak and... View Article

Marin Software

Call Distributor – Jumpstart

Call Distributor allows you to create a fully customizable virtual call center. It provides your company with an organized method... View Article

Call Distributor – Agent Control Panel Jumpstart

The Call Distributor Agent Control Panel provides information about incoming callers and allows agents to manually adjust their Agent Mode,... View Article

Call Distributor – Manager Control Panel Jumpstart

The Call Distributor Manager Control Panel enables you to monitor your Call Distributor and agents’ statistics in near real time. ... View Article

SourceTrak – Jumpstart

Welcome to the jumpstart guide for SourceTrak – The Next Generation. Below we will walk through the variety of ways... View Article

Store Locator – Jumpstart

Store Locator is an application that allows you to connect a caller to their closest specified location.  It can be... View Article

Salesforce App Exchange – Jumpstart

Welcome to the jumpstart guide for DialogTech’s Salesforce App Exchange App. Below we will walk through the configuration of the... View Article