DialogTech provides a complete solution to analyze callers from voice search and convert them into customers. Measure each caller’s interaction and purchasing intent and optimize website content, caller experiences, and ad targeting campaigns to convert more callers from voice search to customers.
Put Callers in the Best Audiences Based on Conversations
Convert more callers to customers by targeting them with the right ads across search, social, and display based on what they said when they call. Retarget good callers from voice search who didn’t convert with the right messaging or suppress bad ones from seeing your ads. Acquire new customers by targeting lookalike audiences that match callers who converted.
Data and Actionable Insights from Conversations
Attribute callers from voice search and track the search engine they used to find you.
See each caller’s behavior and site activity, including their entry page and the page they called from.
Caller Profile Data
Capture the caller’s name, number, geographic location, call history, and time/day of their call.
Analyze if calls are answered, rate sales agent performance, and optimize SEO/SEM for keywords and questions callers speak.
Know if the call was a quality lead and measure its business impact.
DialogTech can optimize each caller’s experience based on their data. Route callers from voice search based on webpage they called from, their geographic location, the day and time, and more. Ensure callers are connected quickly to the best location or agent to convert them.
AI Analyzes Every Conversation for Actionable Insights
DialogTech’s AI analyzes what’s said on every call from voice search, visualizes those insights in easy-to-understand reports, and activates them in Google Analytics, Adobe, Optimizely, and other tools. Use insights from conversations to optimize website content for the questions and keywords callers actually say.
“We can analyze calls from a specific product’s webpage to see what questions callers are asking, then have our content team update the details on that page to answer them.”
— Nathan Smith, Marketing Database Analyst at Central Restaurant Products
“We love the transcription service. And the keyword spotting technology searches through transcriptions to pick up calls from different product lines to see what people are calling about. Other call tracking tools claim to offer conversation analytics service but they don’t work nearly as well as DialogTech.”