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Generate More High-Converting Calls with Insights from DialogTech
Consumers shopping for senior living and in-home care options often call to speak to ask question and book appointments. And those callers convert to revenue 10x more than web leads. It’s why senior care marketers use DialogTech to attribute, route, and analyze inbound calls and conversations for insights to improve ROI and sales conversions.
Optimize Marketing to Drive Sales
Attribute each caller from marketing source to appointment — optimize for what works, eliminate what doesn’t.
Convert More Callers to Customers
Route each caller automatically to the best location or agent to convert them to customers.
Analyze Conversations for Insights
Measure lead quality and outcome, analyze call handling, and identify lost opportunities to call back right away.
DialogTech Customer Success Stories
Comfort Keepers Optimizes Marketing to Generate More Calls and Customers with DialogTech
A Complete Marketing Solution for Inbound Calls
DialogTech is a powerful marketing analytics tool that shows you how your digital advertising, webpages, and offline marketing drive calls that convert to sales opportunities and customers. DialogTech also provides tools to personalize the caller experience in real time to help senior care providers convert more calls to customers.
Industry-Leading Call Tracking
DialogTech captures the caller’s name/number and the marketing channel, ad, keyword search, website interaction, and other source that drove each call. Optimize your marketing spend for what drives the most calls and customers at the lowest CPL.
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AI-Powered Conversation Analytics
DialogTech’s AI analyzes conversations for you for a wealth of insights. Learn which marketing programs drive the best sales calls. Analyze how calls are handled to detect issues. See what percentage of calls aren’t answered, are good sales leads, and were converted by each agent or location.
Learn MoreProfessional IVRs You Can Build Yourself
Easily build your own custom IVRs to allow inbound callers to select how they should be routed. Access reports to view how many calls from your marketing are going to sales, support, or other departments.
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Learn how Brookdale uses DialogTech and Adobe to make smarter optimizations
The Only HIPAA- and PCI DSS-Compliant Conversation Intelligence Platform Built for Senior Care Marketers
DialogTech analyzed millions of calls to senior care providers and built an AI model that measures dozens of factors on a call to determine the intent, outcome, and value of new customer calls.
DialogTech’s Solution for Senior Care Also Includes:
Integrations
Pass call data to your CRM, marketing tools, digital ad platforms, and call center solutions.
Audience Targeting
Retarget callers who didn’t convert and add your best callers to lookalike audiences to find new customers across search, social, and display.
Caller Insights
When calls come in, arm agents with marketing insights on who each caller is and why they are calling.
Recordings & Transcriptions
Review and share recordings and transcriptions of every inbound call to every location or agent.
Contextual Call Routing
Route calls based on the caller’s geographic location, day and time, marketing source, caller history, and more.
Call Forwarding
Ring multiple phones at once or in any order — if no one answers, send calls to another person, group, or voicemail.
“Inbound calls are a critical source of leads. Using DialogTech’s AI, we gain incredible insights into those valuable interactions. It’s a game changer.”
— Bryan Huber, Global VP, Digital Marketing at Comfort Keepers · Read Their Story →
