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Phone Calls Are Extremely Important to Health Care Providers

Over 80% of patients still book appointments over the phone. And appointment reminder calls remain a critical tool to reduce no-shows. If you want more patients calling, booking appointments, and keeping them, DialogTech can help. We provide a proven solution that works for both inbound and outbound calls, helping you acquire and retain more patients.

Optimize Marketing to Drive Sales

Optimize Marketing to Drive Sales

Track each caller from marketing source to sale — optimize for what works, eliminate what doesn’t.

Provide Great Call Experiences

Provide Great Call Experiences

Ensure calls get answered by the best location right away to convert more callers to patients.

Reduce Patient No-Shows

Reduce Patient No-Shows

Automate delivery of appointment reminder and confirmation calls to reduce no-shows and costs.

The Trusted Solution for HIPAA-Compliant Call Analytics

Want more patients calling? DialogTech is a powerful, HIPAA-compliant marketing analytics tool that shows you how your digital advertising, webpages, and offline marketing drive calls and patients. It works for calls from any marketing source to any call center, hospital, clinic, or location.

Industry-Leading Call Tracking

DialogTech captures the caller’s name/number and the marketing channel, ad, keyword search, and website interaction that drove each call. Optimize your marketing spend for what drives the most calls and patients.

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Professional IVRs Anyone Can Build

Easily build your own custom IVRs to answer patient calls 24/7, provide lab results, and much more. Access reports to view how many calls interacted with each IVR and how.

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AI-Powered Conversation Analytics

DialogTech’s AI analyzes conversations for you for a wealth of insights. Learn which marketing programs drive the most new patients. Analyze how calls are handled to detect issues. See what percentage of calls aren’t answered and who is best and worst at converting calls.

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Automated Appointment Reminder Calls

Reduce no-shows using DialogTech’s voice broadcasting technology to automate appointment reminders and confirmation calls. Personalize messages with the patient’s name, appointment time, or other variables.

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Personalized Caller Experiences

Use intelligence on each caller to provide a seamless experience as they move from digital to voice. Increase conversion rates and grow revenue by connecting callers with the best location, department, or call center.

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DialogTech’s Solution for Health Care Also Includes:

Integrations

Pass call data to your CRM, marketing tools, digital ad platforms, and call center solutions.

Ad Targeting

Retarget callers who didn’t convert and find new audiences likely to call across search, social, and display.

Caller Insights

When calls come in, arm agents with marketing insights on who each caller is and why they are calling.

Recordings & Transcriptions

Review and share recordings and transcriptions of every inbound call to every location, agent, or call center.

Contextual Call Routing

Route calls based on the caller’s geographic location, day and time, marketing source, caller history, and more.

Call Forwarding

Ring multiple phones at once or in any order -- if no one answers, send calls to another person, group, or voicemail.

“We use DialogTech to analyze conversations to see which channels drive the most calls from new patients.”

Director of Marketing at a leading dental support organization

A Resource You May Like:

The Secret to Health Care Marketing ROI: Inbound Calls

Discover 6 call-related strategies that top health care marketers use to acquire and retain patients.

Get the eBook → See all resources →

Ready for a personal walkthrough of DialogTech?

Request a demo → or call 877.295.5100