DialogTech for Franchisors

Help franchisees grow faster by delivering better phone leads from your marketing with insights from DialogTech.

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Get Credit, Control, and Intelligence for Calls to Franchisees

Your franchisees expect you to send them quality leads, both online and over the phone. And when you do, you expect those franchisees to convert them. It’s why franchise marketers use DialogTech to attribute, route, and analyze inbound calls and conversations for insights to improve ROI and sales conversions.

Optimize Marketing to Drive Sales

Attribute each caller from marketing source to sale — optimize for what works, eliminate what doesn’t.

Convert More Callers to Customers

Route each caller automatically to the best location or agent to convert them to customers.

Analyze Conversations for Insights

Measure lead quality and outcome, analyze franchise call handling, and identify lost opportunities to call back right away.

A Complete Marketing Solution for Inbound Calls

DialogTech is a powerful marketing analytics tool that shows you how your digital advertising, webpages, and offline marketing drive calls that convert to sales opportunities and customers for each franchisee. DialogTech also provides tools to personalize the caller experience in real time to help franchises convert more calls to customers.

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Industry-Leading Call Tracking

DialogTech captures the caller’s name/number and the marketing channel, ad, keyword search, website interaction, and other source that drove each call. Optimize your marketing spend for what drives the most calls and customers at the lowest CPL.

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AI-Powered Conversation Analytics

DialogTech’s AI analyzes conversations for you for a wealth of insights. Learn which marketing programs drive the best sales calls. Analyze how calls are handled by each franchisee to detect issues. See what percentage of calls aren’t answered, are good sales leads, and were converted by each location.

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Professional IVRs You Can Build Yourself

Easily build your own custom IVRs to allow inbound callers to select how they should be routed. Access reports to view how many calls from your marketing to each franchisee are sales or support calls.

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Get Powerful Insights from All Your Call Data with DialogTech’s PCI DSS-Compliant Call Tracking and Analytics

DialogTech is officially certified as PCI DSS-compliant. Customers can leverage the full insights from call recordings, call transcriptions, and AI-driven conversation analytics with confidence, knowing their data is secure with a partner that is fully PCI-compliant. Our redaction algorithm automatically removes any sensitive information from call recordings and transcriptions — while still giving you access to all of your call transcriptions and call data.

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DialogTech’s Solution for Franchisors Also Includes:

Integrations

Pass call data to your CRM, marketing tools, digital ad platforms, and call center solutions.

Audience Targeting

Retarget callers who didn’t convert and add your best callers to lookalike audiences to find new customers across search, social, and display.

Caller Insights

When calls come in, arm agents with marketing insights on who each caller is and why they are calling.

Recordings & Transcriptions

Review and share recordings and transcriptions of every inbound call to every location or agent.

Contextual Call Routing

Route calls based on the caller’s geographic location, day and time, marketing source, caller history, and more.

Call Forwarding

Ring multiple phones at once or in any order — if no one answers, send calls to another person, group, or voicemail.

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“Inbound calls are a critical source of leads. Using DialogTech’s AI, we gain incredible insights into those valuable interactions. It’s a game changer.”

— Bryan Huber, Global VP, Digital Marketing at Comfort Keepers · Read Their Story →

“This year with DialogTech, Sylvan has increased leads by over 33% from search marketing — all while keeping cost per lead flat.”

— Seth Lueck, Director of Digital Acquisition and Optimization at Sylvan Learning · Read Their Story →