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Increase Parts and Service Revenue with Insights from DialogTech
Callers are often your most valuable leads. DialogTech enables marketers to connect digital and call experiences, using insights from each to inform, personalize, and optimize the other to drive more parts and service revenue.
Optimize Marketing to Drive Sales
Attribute each caller from marketing source to appointment or order — optimize for what works, eliminate what doesn’t.
Convert More Callers to Customers
Route calls to the best agent or location right away to convert them to appointments and sales.
Analyze Conversations for Insights
AI analyzes conversations for lead quality, conversion outcomes, lost opportunities to call back, and more.
A Complete Marketing Solution for Inbound Calls
DialogTech is a powerful marketing analytics tool that shows you how your digital advertising, webpages, and offline marketing drive calls and conversions to your stores, dealerships, and call centers. DialogTech also provides tools to personalize the caller experience to help parts and service providers convert more calls to customers.
Industry-Leading Call Tracking
DialogTech captures the caller’s name/number and the marketing channel, ad, keyword search, website interaction, and other source that drove each call. Optimize your marketing spend for what drives the most calls and customers at the lowest CPL.
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AI-Powered Conversation Analytics
DialogTech’s AI analyzes conversations for you for a wealth of insights. Learn which marketing programs drive the best sales calls. Analyze how calls are handled to detect issues. See what percentage of calls aren’t answered, are good sales leads, and converted at each location.
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Easily build your own custom IVRs to allow inbound callers to select how they should be routed. Access reports to view how many calls from your marketing are going to sales, service, parts, or other destinations.
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