Voice broadcasts are an efficient and cost-effective way to deliver appointment reminders, promote events, automate customer alerts, conduct surveys, solicit re-orders, and more. DialogTech’s state-of-the-art voice broadcasting technology is both extremely sophisticated – with support for IVR functionality, text-to-speech personalization, live transfers, voicemail detection, and real-time reporting – and simple to use, enabling you to configure you own voice broadcasts in minutes.Request a demo →
Personalize your voice broadcasts for each recipient by having the text-to-speech feature insert their name, company, account balance, or any other information you want in the voice notification.
Use outbound IVR to add interactive functionality to your voice notifications to collect information or tailor specific messages based on responses.
Get complete control over when to schedule voice blasts, how quickly to send out voice notifications, and when to pause your voice broadcast campaigns.
Give voice broadcast recipients the option to be transferred directly to a live agent to confirm or update an appointment, place an order, or any other activity.
Customize your voice notifications with two messages: one for when a live person answers the phone, and an alternative for when the call goes to voicemail.
Why wait to receive reports from an account manager? Access real-time voice notification reports on your voice blast campaigns online whenever you want.
When you have a scheduled voice notification broadcast, you should expect it to go out on time. We stand behind our 100% on-time delivery guarantee or your calls are free.
DialogTech’s tools provide you with an option to include an opt-out message in your broadcasts, helping you to comply with the FTC’s Telemarketing Sales Rule.
There are a wealth of ways businesses use voice broadcasting to cost-effectively generate leads, grow revenue, and improve customer service:
Reminders and confirmations
Remind customers and patients of upcoming appointments, confirm or reschedule important deliveries before you send out your crew, and much more with interactive voice notifications.
Reorders and collections
Proactively solicit and process customer reorders or due payments without the need of a live agent.
Promotions and discounts
Keep your leads and customers aware of your latest promotions and sales with personalized voice notifications.
Ensure customers are always aware of important changes to their accounts or advise employees or community members of big news or emergency warnings.
Keep customers in the loop on important product recalls.
Deliver your political, charity, or other fundraising voice messages to a large audience and process donations over the phone with interactive voice notifications.
Gather valuable data on your customer base or measure their satisfaction with your products, services, or support with interactive voice notifications.
Director of Operations at Go Configure