The Easy Way to Automate Outbound Phone Call Campaigns

Voice broadcasts are an efficient and cost-effective way to deliver appointment reminders, promote events, automate customer alerts, conduct surveys, solicit re-orders, and more. DialogTech’s state-of-the-art voice broadcasting technology is both extremely sophisticated –– with support for IVR functionality, text-to-speech personalization, live transfers, voicemail detection, and real-time reporting –– and simple to use, enabling you to configure you own voice broadcasts in minutes.

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Key Features of Voice Broadcasting

Message Personalization with Text-To-Speech

Personalize your voice broadcasts for each recipient by having the text-to-speech feature insert their name, company, account balance, or any other information you want in the voice notification.

Interaction with IVR

Use outbound IVR to add interactive functionality to your voice notifications to collect information or tailor specific messages based on responses.

Complete Scheduling Control

Get complete control over when to schedule voice blasts, how quickly to send out voice notifications, and when to pause your voice broadcast campaigns.

Live Transfers

Give voice broadcast recipients the option to be transferred directly to a live agent to confirm or update an appointment, place an order, or any other activity.

Voicemail Detection

Customize your voice notifications with two messages: one for when a live person answers the phone, and an alternative for when the call goes to voicemail.

Real-Time Reporting

Why wait to receive reports from an account manager? Access real-time voice notification reports on your voice blast campaigns online whenever you want.

100% On-Time Delivery Guarantee

When you have a scheduled voice notification broadcast, you should expect it to go out on time. We stand behind our 100% on-time delivery guarantee –or your calls are free.

FTC Telemarketing Sales Rule Compliance Tools

DialogTech’s tools provide you with an option to include an opt-out message in your broadcasts, helping you to comply with the FTC’s Telemarketing Sales Rule.

Top Voice Broadcasting Use Cases

There are a wealth of ways businesses use voice broadcasting to cost-effectively generate leads, grow revenue, and improve customer service:

  • Reminders and confirmations
    Remind customers and patients of upcoming appointments, confirm or reschedule important deliveries before you send out your crew, and much more with interactive voice notifications.

  • Reorders and collections
    Proactively solicit and process customer reorders or due payments without the need of a live agent.

  • Promotions and discounts
    Keep your leads and customers aware of your latest promotions and sales with personalized voice notifications.

  • Alerts
    Ensure customers are always aware of important changes to their accounts or advise employees or community members of big news or emergency warnings.

  • Recalls
    Keep customers in the loop on important product recalls.

  • Fundraising
    Deliver your political, charity, or other fundraising voice messages to a large audience and process donations over the phone with interactive voice notifications.

  • Phone surveys
    Gather valuable data on your customer base or measure their satisfaction with your products, services, or support with interactive voice notifications.

Compare Us

DialogTech’s voice broadcasting features are unparalleled in the industry, as is our 100% on-time voice notifications delivery guarantee. As you search for the best voice broadcasting company, we recommend you pay attention to these billing factors:

  • Does the company charge for calls attempted?
    We do not. We charge only for connected calls.

  • Does the company charge for transfers when a call is connected?
    We do not. We only charge for one connection, not two legs.

  • Does the company charge extra for reporting?
    We do not. Our voice broadcasting includes real-time reporting.

Deliver Notifications, Reminders, and Promotions via SMS Text Messaging

Do you know anyone without a mobile phone? With the overwhelming popularity of cell phones today, SMS text messaging has become an effective way for businesses to communicate with a large audience. Send SMS messages to confirm appointments, provide scheduling updates, promote new discounts, and more.

“As a result of using voice broadcasting to automate the notification-and-confirmation process, we have had the opportunity to grow our business without increasing our staffing expense.”

Dawn Rivera
Director of Operations at Go Configure

A Resource You May Like:

Intelligent Voice Broadcasting for Marketing and Sales

Learn how marketing and sales teams use voice broadcasts to cut costs, save time, and generate leads and revenue.

Get the White Paper → See all resources →

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Request a demo → or call 877.295.5100