Powered by AI, DialogTech’s DialogAnalytics analyzes conversations to provide marketers a wealth of insights for smarter optimizations. Learn which channels, ads, keywords, and webpages drive the best sales calls, if new promotions are resonating, and why calls did or did not convert.
Analyze how calls are handled to detect issues that negatively impact ROI. See what percentage of calls aren’t answered at each location and who is best (and worst) at converting callers to appointments. Identify calls that are mishandled so sales managers can call them back to recapture the opportunity.
Capture if calls to any business location, agent, or call center are answered, what was said, and the outcome.
Score lead quality, optimize for keywords callers speak, connect sales agent performance to outcomes, and more.
Optimize marketing spend, website interactions, and caller experiences to drive revenue and customer loyalty.
DialogAnalytics records and accurately transcribes every call generated by your marketing. You can then filter conversations by marketing source, caller location, spoken words, and more and drill into any conversation to evaluate lead quality, call experience, and outcome.
DialogAnalytics makes it easy for any business to harness the power of AI to optimize marketing and sales performance. AI algorithms analyze the full context of inbound calls, scoring conversations and delivering insights in easy-to-understand reports you can use to improve your business immediately.
Using machine-learning technology powered by Google and Nuance, DialogAnalytics enterprise-class AI solution is custom-built for your specific needs. It automatically tells you which marketing sources are driving quality calls, which calls went unanswered, why calls are converting, or any other insight.
Marketing Database Analyst at Central Restaurant Products