Analyze Conversations for Actionable Marketing Insights

Powered by AI, DialogTech’s DialogAnalytics analyzes conversations to provide marketers a wealth of insights for smarter optimizations. Learn which channels, ads, keywords, and webpages drive the best sales calls, if new promotions are resonating, and why calls did or did not convert.

Analyze how calls are handled to detect issues that negatively impact ROI. See what percentage of calls aren’t answered at each location and who is best (and worst) at converting callers to appointments. Identify calls that are mishandled so sales managers can call them back to recapture the opportunity.

Know What Happens on Calls

Know What Happens on Calls

Capture if calls to any business location, agent, or call center are answered, what was said, and the outcome.

Analyze Conversations for Insights

Analyze Conversations for Insights

Score lead quality, optimize for keywords callers speak, connect sales agent performance to outcomes, and more.

Drive Engagements that Drive Revenue

Drive Engagements that Drive Revenue

Optimize marketing spend, website interactions, and caller experiences to drive revenue and customer loyalty.

Comfort Keepers, a Sodexo brand logo

Learn how Comfort Keepers proves marketing ROI to franchisees with conversation analytics.

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When It Comes to Calls, Marketers Have Lots of Questions

“Call volume is up, but am I driving the right type of calls?”
“Are the calls I’m delivering to each location being answered?”
“Am I optimizing on the search keywords callers really say?”
“Are we providing the best customer experience - online and offline?”
“Which marketing interactions drive the most good calls?”
“Are callers having the right experiences with sales agents?”
“How much revenue comes from the call channel?”

DialogAnalytics Gives Marketers the Answer

Filter and Analyze Conversations for Insights

DialogAnalytics records and accurately transcribes every call generated by your marketing. You can then filter conversations by marketing source, caller location, spoken words, and more and drill into any conversation to evaluate lead quality, call experience, and outcome.

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Chart showing DialogTech conversation analytics
Dashboard of DialogAnalytics

Easy-to-Deploy AI Solution for Scoring Calls

DialogAnalytics makes it easy for any business to harness the power of AI to optimize marketing and sales performance. AI algorithms analyze the full context of inbound calls, scoring conversations and delivering insights in easy-to-understand reports you can use to improve your business immediately.

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Enterprise-Class AI Solution Custom-Built for Your Business

Using machine-learning technology powered by Google and Nuance, DialogAnalytics enterprise-class AI solution is custom-built for your specific needs. It automatically tells you which marketing sources are driving quality calls, which calls went unanswered, why calls are converting, or any other insight.

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DialogAnalytics report
“We can quickly look at the source of a call then dive into the actual phone conversation to see if it was a quality lead.”

Nathan Smith
Marketing Database Analyst at Central Restaurant Products

Optimize Marketing ROI and Acquire More Customers with DialogTech

A Resource You May Like:

The Digital Marketer’s Playbook for Voice Analytics

Learn 7 ways that brands and agencies use what happens on calls to optimize ROI across channels, personalize experiences, and drive revenue.

Get the eBook → See all resources →

Ready for a personal walkthrough of DialogTech?

Request a demo → or call 877.295.5100