AI & Machine Learning

Unlock the power of AI to generate more qualified callers, deliver personalized call experiences, and convert more leads to customers

Actionable Insights

Actionable Insights

Rapidly analyze calls for powerful marketing, sales, and operations insights.

Accurate Predictions

Accurate Predictions

Get AI-powered predictions and recommendations to drive growth.

Problem Alerts

Problem Alerts

Receive alerts of potential problems so you can take corrective action.

The World’s Smartest Call Analytics Solution, Powered by AI

DialogTech unlocks the full power of AI to optimize how your business acquires customers over the phone. Machine-learning algorithms rapidly analyze the full context and outcome of every call to find hidden insights, make predictions, detect opportunities and problems, and automate best actions.


“We use DialogTech to automatically categorize our call conversions into the categories that matter most.”

Rob Sternot
Chief Corporate Development & Strategy Officer at RentPath

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Let AI Do the Heavy Lifting for You

Uncover Insights

  • Categorize calls based on disposition, lead quality, what was said, and more

  • Prioritize which callers to call back right away to maximize revenue

  • Score a caller’s sentiment and satisfaction based on what they say

Make Smarter Decisions

  • Predict how marketing changes will impact calls and revenue

  • Build audiences likely to call and show them the right message at the right time

  • Determine the best way to route callers to increase conversion rates

Prevent Problems

  • Get alerts when ad campaigns stop driving quality callers

  • Alert management when agents answering calls veer off-message

  • Detect if high percentages of calls to any location go to voicemail

Unique Combination of Data, Technology, and Expertise

Complete Call Data

Complete Call Data

Unmatched marketing analytics for every call, caller, and conversation

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Accurate Transcriptions

Accurate Transcriptions

The most accurate conversation transcriptions powered by Nuance

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Sophisticated Technology

Sophisticated Technology

Powerful AI and machine-learning technology to rapidly analyze calls

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Data Science Team

Data Science Team

An in-house team of AI experts to build the machine-learning algorithms for you

“We get a much more granular understanding of the calls that are coming in without listening to every single phone call.”

Bryan Huber
Global Director of Digital Marketing at Comfort Keepers

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Let's talk... nothing beats a conversation
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or call 877.295.5100