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Index Report

DialogTech Responsiveness Index Report

November 1, 2012 8:00 am Published by

The DialogTech ® Responsiveness Index ranks STORES Magazine's 2011 top 100 retail brands based on how quickly customers connect to a live conversation when calling each brand.

call tracking

Call Tracking 101: Using Call Tracking to Demonstrate Marketing ROI

March 1, 2012 11:08 pm Published by

If you want to grow your business, build better customer relationships and make the most of your marketing and advertising efforts, call tracking is a must. This "Call Tracking 101" guide will show you how to capture both online and offline lead activity, optimize advertising spend and ultimately demonstrate ROI.

automated appointments

The 10 Benefits of Automated Appointment Reminders

February 24, 2012 4:08 pm Published by

Gather all the information and details you need to know before selecting a reminder calls vendor. Also, know how to pick a vendor who can provide solutions for your payment reminders, appointment reminders, delivery reminders and many other needs!