Since our founding in 2005, DialogTech has been dedicated to helping businesses drive growth by converting more callers to customers. Everything we’ve done has been to provide our customers with the data, insights, technology, and support to improve marketing performance and drive more conversions and revenue over the phone.
It’s been an amazing journey, and today we have taken not only the next step — but a huge leap — in our company’s evolution. I am thrilled to announce that DialogTech has been acquired by Invoca, bringing together the two biggest names in conversation intelligence to create the undisputed leader in our industry.
This move enables us to be an even better partner to enterprises and agencies looking to optimize their marketing and drive sales. Together as Invoca, our combined company will deliver an unrivalled solution for conversation intelligence, with the best technology and most expertise, experience, and resources in our industry.
I believe the timing for bringing our two great companies together could not be better. Phone calls to businesses driven by search and digital marketing continue to rise, and these conversations play a critical role in the buyer journey. Phone calls are also one of the richest sources of first-party data businesses can capture from their consumers, at a time when first-party data has become even more important to marketing success.
The companies that leverage insights from calls to optimize marketing, improve sales, and deliver better customer experiences will lead their industries. Powered by AI, conversation intelligence is the key to connecting digital and call experiences and unlocking the rich, actionable first-party data that calls to businesses provide.
For businesses new to conversation intelligence, combining DialogTech and Invoca together creates a partner that checks all the boxes, providing the best-in-class technology and support to ensure your success today and the unmatched development resources to accelerate innovation in the future.
For DialogTech customers, you still have access to the same great data and technology from DialogTech you rely on today. But our new combined company is even better positioned to partner with you to hit your marketing and sales goals — we have doubled the support personnel and engineering resources to help our customers succeed. You can look forward to more valuable innovations, thought leadership, and support that only a company with our combined talent and expertise in conversation intelligence can provide.
We look forward to continuing to partner with our customers, helping new businesses better connect with their consumers, and driving innovation in our industry. The future for conversation intelligence could not be brighter.