Build Your Own Custom Cloud Telephony Applications with DialogTech’s Developer API
Developers, build your own custom voice communications and SMS applications with DialogTech’s open cloud telephony API. Quickly integrate DialogTech voice technology – including call tracking data, voice broadcasting, and IVR – into your software and business processes any way you wish.
Integrate DialogTech’s Voice and SMS Functionality into Your Applications
Developers want to build applications. We get it; we are developers, too. That’s why DialogTech provides developers with a cloud telephony API to build your own custom voice and SMS applications and tie them to DialogTech’s cloud software any way you want. If you can think it, you can build it with our full suite of developer APIs.
Examples of DialogTech APIs
- Call Initiation APIs
Establish conditions in your other applications that automatically trigger voice broadcasts. For example, send a delivery notification one day in advance and another the day of a service call with the option to reschedule if necessary.
- Account Management APIs
Forward calls in real time based on responses to automated questions. For example, a customer that needs a taxi can be automatically routed to the right dispatcher based on answers to simple questions such as location and destination.
- Reporting APIs
Take all the real-time reports from the Voice360 platform and integrate them into your other reporting applications.
- NetGet APIs
Enable call data to be pushed into your other systems in real time as a call progresses. The data can be stored in your own database, used to look up info in your database, and then sent back as a simple XML-formatted response.
- Post-Call Action APIs
Send data to your web server as soon as a call is completed. The data can include such things as the date and time of the call, call duration, caller ID, actions taken, and more.
Get Responsive, World-Class Support at No Extra Cost
When developers build applications with DialogTech’s cloud telephony API, you are never alone. Our world-class support is free and always available to assist you. How many other platform providers can say that? When you have a question, just call our live customer support team over the phone. No need to wait for an email response or support forum. DialogTech is here to help you.
DialogTech’s Customer Engineering Team
Have a custom voice integration requirement, but not the developer resources to spare? Don’t worry, our customer engineering team can help. DialogTech’s customer engineering team has the experience and skillset to design, build, and implement the solution to your exact specifications.
Pre-Built Integrations with Google Analytics, Salesforce.com, Zendesk, and More
DialogTech comes with pre-built integrations for a variety of popular applications, including Google Analytics and Universal Analytics, Salesforce.com, and Zendesk. Visit our main Integrations web page to learn more.
White Label, Co-Brand, and Reseller Opportunities
DialogTech provides companies with the option to white label, co-brand, or resell our solutions and manage multiple client campaigns through one reseller portal. Call DialogTech to learn more.