DialogTech for

Small Businesses

Acquire more customers, improve marketing performance, and automate call management with a complete solution for inbound phone calls

Grow Your Business & Delight Callers with DialogTech

The more customers that call, the faster your business grows. So imagine how fast you could grow if you knew exactly how to invest your marketing dollars to get the most customers calling. Imagine if you could provide those callers with a professional, winning call experience to turn them into loyal customers.

That’s the power of DialogTech.

Thousands of Fast-Growing Businesses Use DialogTech

Know How to Invest in Marketing That Gets Your Phone Ringing

DialogTech tracks every call to your business back to the marketing source that drove it. It’s extremely easy to use, and it works for all your marketing — from Google, Facebook, and email to direct mail, TV, and radio. You’ll know exactly which marketing programs generate the most customers, so you can invest in what works and stop wasting money on what doesn’t.

Trackable Phone Numbers

Get trackable local and toll-free numbers to insert into your marketing campaigns to measure results.

Website Call Tracking

Track callers from your website back to the channel, ad, keyword search, and other sources they engaged with.

Case Study

“Since using DialogTech, we’ve optimized our digital marketing to drive 68% more call conversions without increasing our cost per lead.”

SnapCap: A better way to borrow

Read their story

Works for Calls From
Any Marketing Source...

Your Website
Facebook & Banner Ads
TV & Radio
Paid Search & SEO
Email & Direct Mail
Print & Billboards

...To Any Destination
and Phone System

Stores
Hotels & Resorts
Employee's Phones
Dealerships
Offices
Call Center

Track Every Call, Caller, and Conversation

Call Tracking

Capture the marketing source and website activity that drove each call

Caller Profile Data

Capture the caller’s name, number, location, and time/day of the call — even if no one answers

The Conversation

Know if a call was answered, how long it lasted, and how the person who took the call performed

Recordings and Transcriptions

Have calls recorded and transcribed automatically and emailed to you or your team

Call Value

Know if the call was a good lead and if it converted to an appointment, sales opportunity, or customer

Insights to Measure and Improve Marketing Performance

Real-Time Dashboards

Monitor how your marketing is driving calls in real time and make fast, smart adjustments

Insightful Reports

Access a wealth of reports on calls and marketing performance — have them emailed to you automatically

Data Where You Want it

Include call data in tools like Google AdWords, Google Analytics, your email solution, your lead tracking system, and more

Automate the Best Experience for Each Caller

Getting good leads to call you is the first step. But you must also provide the best phone experience to convert them to customers. No matter your business model, size, or phone system, DialogTech helps you automate the best call experience for each caller.

IVR Virtual Receptionist

Answer, assist, and qualify callers 24/7 with a customizable IVR perfect for any sized business

Smart Call Routing

Control exactly how calls are routed from every number — ensure you never miss a valuable call

Whisper Messages

DialogTech “whispers” the marketing source that drove each call through a voice notification only your staff can hear

The Smart Way to Route Calls — You Don’t Even Need a Landline

Route by Caller Location
Route by Time of Day
Route by Day of Week
Route by Marketing Source
Route by Agent Expertise
Route by IVR Response
Route via Round Robin
Route by All Phones at Once
Route to Group of Agents
Route Unanswered Calls Differently

Automate Customer Communication with Voice & SMS Notifications

Voice broadcasts and SMS messages are fast and effective ways to deliver appointment reminders, customer alerts, phone surveys, reorder reminders, and more. DialogTech's outbound messaging technology is both extremely sophisticated and simple to use — and all performance data and responses are captured in easy-to-understand reports.

Automate your outbound messaging ›

We Partner with You to Grow Your Business Faster

Our helpful experts are there with you, every step of the way, to answer your questions, get you up and running, and ensure you hit your goals. And we provide free 24/7 phone support so you always get the help you need when you need it.

Your strategic partner in driving growth ›

Case Study

“I was extremely impressed by DialogTech’s commitment to Hogsalt’s success.”

Ryan Wagner
Director of Operations at Hogsalt

Read their story

Let's talk... nothing beats a conversation
Request Demo
or call 877.295.5100