Grow Your Business & Delight Callers with DialogTech
The more customers that call, the faster your business grows. So imagine how fast you could grow if you knew exactly how to invest your marketing dollars to get the most customers calling. Imagine if you could provide those callers with a professional, winning call experience to turn them into loyal customers.
That’s the power of DialogTech.
Know How to Invest in Marketing That Gets Your Phone Ringing
DialogTech tracks every call to your business back to the marketing source that drove it. It’s extremely easy to use, and it works for all your marketing — from Google, Facebook, and email to direct mail, TV, and radio. You’ll know exactly which marketing programs generate the most customers, so you can invest in what works and stop wasting money on what doesn’t.
Trackable Phone Numbers
Get trackable local and toll-free numbers to insert into your marketing campaigns to measure results.
Website Call Tracking
Track callers from your website back to the channel, ad, keyword search, and other sources they engaged with.
Works for Calls From
Any Marketing Source...
...To Any Destination
and Phone System
Track Every Call, Caller, and Conversation
Capture the marketing source and website activity that drove each call
Caller Profile Data
Capture the caller’s name, number, location, and time/day of the call — even if no one answers
Know if a call was answered, how long it lasted, and how the person who took the call performed
Recordings and Transcriptions
Have calls recorded and transcribed automatically and emailed to you or your team
Know if the call was a good lead and if it converted to an appointment, sales opportunity, or customer
Insights to Measure and Improve Marketing Performance
Monitor how your marketing is driving calls in real time and make fast, smart adjustments
Access a wealth of reports on calls and marketing performance — have them emailed to you automatically
Data Where You Want it
Include call data in tools like Google AdWords, Google Analytics, your email solution, your lead tracking system, and more
Automate the Best Experience for Each Caller
Getting good leads to call you is the first step. But you must also provide the best phone experience to convert them to customers. No matter your business model, size, or phone system, DialogTech helps you automate the best call experience for each caller.
IVR Virtual Receptionist
Answer, assist, and qualify callers 24/7 with a customizable IVR perfect for any sized business
Smart Call Routing
Control exactly how calls are routed from every number — ensure you never miss a valuable call
DialogTech “whispers” the marketing source that drove each call through a voice notification only your staff can hear
The Smart Way to Route Calls —
You Don’t Even Need a Landline
Route by Time of Day
Route by Day of Week
Route by Marketing Source
Route by Agent Expertise
Route via Round Robin
Route by All Phones at Once
Route to Group of Agents
Route Unanswered Calls Differently
Automate Customer Communication with Voice
& SMS Notifications
Voice broadcasts and SMS messages are fast and effective ways to deliver appointment reminders, customer alerts, phone surveys, reorder reminders, and more. DialogTech's outbound messaging technology is both extremely sophisticated and simple to use — and all performance data and responses are captured in easy-to-understand reports.
We Partner with You to Grow Your Business Faster
Our helpful experts are there with you, every step of the way, to answer your questions, get you up and running, and ensure you hit your goals. And we provide free 24/7 phone support so you always get the help you need when you need it.