Generate More High-Converting Calls with Insights from DialogTech
Consumers want to call to speak to a real person when looking to purchase insurance policies. And those callers convert to revenue 10x more than web leads. It’s why insurance marketers use DialogTech to attribute, route, and analyze inbound calls and conversations for insights to improve ROI and sales conversions.
Optimize Marketing to Drive Sales
Attribute each caller from marketing source to sale — optimize for what works, eliminate what doesn’t.
Convert More Callers to Customers
Route each caller automatically to the best location or agent to convert them to customers.
Analyze Conversations for Insights
Measure lead quality and outcome, analyze call handling, and identify lost opportunities to call back right away.
A Complete Marketing Solution for Inbound Calls
DialogTech is a powerful marketing analytics tool that shows you how your digital advertising, webpages, and offline marketing drive calls that convert to sales opportunities and customers. DialogTech also provides tools to personalize the caller experience in real time to help insurance providers convert more calls to customers.
DialogTech captures the caller’s name/number and the marketing channel, ad, keyword search, website interaction, and other source that drove each call. Optimize your marketing spend for what drives the most calls and customers at the lowest CPL.
DialogTech’s AI analyzes conversations for you for a wealth of insights. Learn which marketing programs drive the best sales calls. Analyze how calls are handled to detect issues. See what percentage of calls aren’t answered, are good sales leads, and were converted by each agent or location.
Easily build your own custom IVRs to allow inbound callers to select how they should be routed. Access reports to view how many calls from your marketing are going to sales, support, or other departments.
Get Powerful Insights from All Your Call Data with DialogTech’s PCI DSS-Compliant Call Tracking and Analytics
DialogTech is officially certified as PCI DSS-compliant. Customers can leverage the full insights from call recordings, call transcriptions, and AI-driven conversation analytics with confidence, knowing their data is secure with a partner that is fully PCI-compliant. Our redaction algorithm automatically removes any sensitive information from call recordings and transcriptions — while still giving you access to all of your call transcriptions and call data.