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Inbound Calls Drive Bookings. Drive More with DialogTech.

Over 40% of people who book travel on their smartphones do so by calling. And the higher the price and more complex the booking, the more likely it is that consumers will call. It’s why travel and hospitality marketers use DialogTech to measure, manage, and optimize inbound calls from their marketing campaigns and website.

Optimize Marketing to Drive Sales

Optimize Marketing to Drive Sales

Track each caller from marketing source to sale -- optimize for what works, eliminate what doesn’t.

Convert More Callers to Customers

Convert More Callers to Customers

Ensure calls get answered by the best location or agent right away to generate more customers.

Analyze Conversations for Insights

Analyze Conversations for Insights

Measure caller intent, analyze agent phone skills, and identify lost opportunities to call back right away.

A Complete Marketing Solution for Inbound Calls

DialogTech is a powerful marketing analytics tool that shows you how your digital advertising, webpages, and offline marketing drive calls and customers. It works for calls from any marketing source to any location, agent, or call center. DialogTech also provides tools to optimize the caller experience to help hotels, resorts, cruise lines, and car rental companies convert more calls to customers.

Industry-Leading Call Tracking

DialogTech captures the caller’s name/number and the marketing channel, ad, keyword search, and website interaction that drove each call. Optimize your marketing spend for what drives the most calls and customers.

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Professional IVRs Anyone Can Build

Easily build your own custom IVRs to allow inbound callers to select how they should be routed. Access reports to view how many calls from your marketing are routed to each selection option.

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AI-Powered Conversation Analytics

DialogTech’s AI analyzes conversations for you for a wealth of insights. Learn which marketing programs drive the best sales calls. Analyze how calls are handled to detect issues. See what percentage of calls aren’t answered and who is best and worst at converting calls.

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Personalized Caller Experiences

Use intelligence on each caller to provide a seamless experience as they move from digital to voice. Increase conversion rates and grow revenue by connecting callers with the best location, agent, or call center.

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DialogTech’s Solution for Travel & Hospitality Also Includes:

Integrations

Pass call data to your CRM, marketing tools, digital ad platforms, and call center solutions.

Ad Targeting

Retarget callers who didn’t convert and find new audiences likely to call across search, social, and display.

Caller Insights

When calls come in, arm agents with marketing insights on who each caller is and why they are calling.

Recordings & Transcriptions

Review and share recordings and transcriptions of every inbound call to every location, agent, or call center.

Contextual Call Routing

Route calls based on the caller’s geographic location, day and time, marketing source, caller history, and more.

Call Forwarding

Ring multiple phones at once or in any order -- if no one answers, send calls to another person, group, or voicemail.

“We have decreased cost-per-conversion by 10% while generating 83% more calls and 71% more bookings. It’s been amazing.”

Maya Springer
Manager of Internet Marketing at HotelsCorp

A Resource You May Like:

The Secret to Travel Marketing ROI: Inbound Calls

Learn how financial services marketers optimize digital advertising to drive more calls, bookings, and revenue.

Get the eBook → See all resources →

Ready for a personal walkthrough of DialogTech?

Request a demo → or call 877.295.5100