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The phone is a direct response marketer’s best friend. It is a tremendous asset for generating business. DialogTech enables direct response marketers to maximize the value of the phone to drive more revenue and cut costs.
Track each caller from marketing source to sale — optimize for what works, eliminate what doesn’t.
Ensure calls get answered by the best agent right away to generate more orders and revenue.
Measure caller intent, analyze agent phone skills, and identify lost opportunities to call back right away.
It’s time to re-think what’s possible in direct response. Just because you’ve worked with pricey call centers, inflexible IVR systems, and incomplete reports in the past doesn’t mean they have to be part of your future. DialogTech offers the best value with unmatched flexibility and control at the lowest cost.
DialogTech captures the caller’s name/number and the marketing channel, ad, keyword search, and website interaction that drove each call. Optimize your marketing spend for what drives the most calls and customers.Learn more →
Easily build your own custom IVRs to allow inbound callers to select how they should be routed. Access reports to view how many calls from your marketing are routed to each selection option.Learn more →
DialogTech’s AI analyzes conversations for you for a wealth of insights. Learn which marketing programs drive the best sales calls. Analyze how calls are handled to detect issues. See what percentage of calls aren’t answered and who is best and worst at converting calls.Learn more →
Use intelligence on each caller to provide a seamless experience as they move from digital to voice. Increase conversion rates and grow revenue by connecting callers with the best agent, department, or location.Learn more →
Pass call data to your CRM, marketing tools, digital ad platforms, and call center solutions.
Retarget callers who didn’t convert and find new audiences likely to call across search, social, and display.
When calls come in, arm agents with marketing insights on who each caller is and why they are calling.
Review and share recordings and transcriptions of every inbound call to every agent, dealership, or call center.
Route calls based on the caller’s geographic location, day and time, marketing source, caller history, and more.
Ring multiple phones at once or in any order -- if no one answers, send calls to another person, group, or voicemail.
Access all your data, from call conversion rates to call flow and agent activity, at any time.
Get unlimited clean toll-free, local, or vanity phone numbers for your campaigns.
Send automated messages to customers for hassle-free credit charge approvals.
Director of Digital Marketing at DMW Direct