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DialogTech Customer Success Stories
Monroe Optimizes Digital Marketing and Caller Experiences with DialogTech
Blue Tent Achieves 340% Increase in ROI for Client Campaign Through DialogTech Call Tracking
Eliminate the Offline Gap in Your Email Performance Data
Thanks to smartphones, email marketing will drive billions of calls to businesses this year. DialogTech shows how each email, A/B test, landing page, and website interaction drives call conversions and customers, so you can prove and optimize email’s impact on sales.
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Put Callers in the Best Audiences Based on Conversations
Drive more customers from email by putting callers into the best search, social, and display audiences based on what consumers say when they call. Retarget good callers who didn’t convert with the best campaign or suppress bad ones from seeing ads. Acquire new customers by targeting lookalike audiences that match callers who converted.
Get Powerful Insights from All Your Call Data with DialogTech’s PCI DSS-Compliant Call Tracking and Analytics
DialogTech is officially certified as PCI DSS-compliant. Customers can leverage the full insights from call recordings, call transcriptions, and AI-driven conversation analytics with confidence, knowing their data is secure with a partner that is fully PCI-compliant. Our redaction algorithm automatically removes any sensitive information from call recordings and transcriptions — while still giving you access to all of your call transcriptions and call data.
Data and Actionable Insights from Conversations
Call Attribution
Attribute callers from email campaigns to understand which campaigns drive high-converting callers.
Website Interaction
See each caller’s behavior and site activity, including their entry page and the page they called from.
Caller Profile Data
Capture the caller’s name, number, geographic location, call history, and time/day of their call.
The Conversation
Analyze if calls are answered, rate sales agent performance, and optimize email and website content for keywords and questions callers speak.
Call Value
Know if the call was a quality lead and measure its business impact.
Convert More Callers to Customers
DialogTech can optimize each caller’s experience based on their data. Route callers based on the email or webpage they called from, their geographic location, the day and time, and more. Ensure callers are connected quickly to the best location or agent to convert them.
AI Analyzes Every Conversation for Actionable Insights
DialogTech’s AI analyzes what’s said on every call from email, visualizes those insights in easy-to-understand reports, and activates them in and your marketing tools. Use insights from conversations to optimize email and website messaging and convert more callers to customers.
“DialogTech enabled BitCadet to prove to our client how our email and search marketing programs increased leads by 208% and sales by 89%.”
— Dusty Dean, CEO of BitCadet · Read Their Story →
“We’ve tried other call tracking solutions, but none can do what DialogTech does. Being able to build audiences from consumer conversations for better remarketing and also review the actual call transcriptions for marketing insights is a game changer for us. It’s something you only get with DialogTech.”
— Rony Daniel, Digital Strategist at 1000Bulbs.com · Read Their Story →
