A Simple, Powerful Solution to Qualify, Route, and Manage Inbound Calls
Looking for a simple, effective solution for inbound phone call management and routing? DialogTech is very easy to use, is completely customizable to fit your needs, and works for calls to any destination or phone.
Take Control of Inbound Phone Calls
- •Caller Qualification: Direct callers to your own custom IVRs to qualify them any way your business requires.
- •Contextual Routing: Route each caller optimally based on their location, what they’re calling about, the day and time, or any way your business wants.
- •No Phone Call Left Behind: Have inbound calls ring an agent’s or group of agents’ phones at once. If no one answers, have the call routed to a receptionist or voicemail box.
- •Caller Insights: Arm sales agents with intelligence on the caller and why they’re calling before they start the conversation.
- •Real-Time Reports: Keep tabs on inbound call activity and the performance of each business location or agent.
Praise from DialogTech Customers
We selected DialogTech's IVR technology because it was simple to set up and manage, and we couldn’t be happier with the results.
DialogTech's call management technology has allowed us to capitalize on missed calls and opportunities. The ROI has been amazing.
DialogTech's call routing allows us to provide callers a personalized experience and support our locations by sending them qualified callers.