Prioritize Your Best-Converting Sales Leads
When consumers call, the experience matters — and callers hate to wait on hold. Use DialogTech reports to see what caller attributes lead to the most conversions. It may be a particular marketing channel like paid search, or specific ZIP codes consumers call from, or a webpage on your site. Then set up rules in DialogTech to send those callers in real time to a priority queue where a call center agent can assist them immediately.