Mark Kroll Joins DialogTech As New Vice President of Technology
Chicago February 07, 2011 DialogTech, a leading provider of voice applications for customer interactions, announced today that Mark Kroll has been named the new Vice President of Technology.
Kroll joins DialogTech with vast experience in the technology realm, most recently for Google/Doubleclick as Director of Software Development on the DART Search and Affiliate SEO/SEM campaign management product group. His responsibilities included ongoing management of the software development teams as well as managing the post-acquisition integration of the teams and products into the Google culture and technology base, respectively. Prior to Google/Doubleclick, Kroll worked for various technology firms in the healthcare, consulting and eCommerce industries.
We are privileged to have Mark as part of the DialogTech team, said Irv Shapiro, DialogTech founder and CEO. In light of our company’s aggressive growth plans, Mark will play an integral role in helping with scalability and continued reliability of our offerings. His background and experience within this area will be invaluable in supporting DialogTech’s advancing momentum.
In his new role, Kroll is responsible for managing DialogTech’s production environment, both internally and externally. This involves handling the infrastructure to support the product portal, as well as the data center architecture.
I look forward to supporting DialogTech’s movement as a leading company in this industry, said Kroll. We’re moving as a small company into a large space, and as part of that I will have the opportunity to further evolve the operational processes and keep initiatives scalable and on target.