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DialogTech Recognized as One of Chicago’s Top 100 Workplaces by the Chicago Tribune

CHICAGO – November 14, 2014 – DialogTech, the global leader in call analytics and automation for marketing and sales professionals, today announced it has been selected as one of Chicago’s Top 100 Workplaces by the Chicago Tribune. DialogTech ranks number 29 in the Small Business category (249 or fewer employees). The Top Workplaces program recognizes top employers based solely on employee opinions, gathered each year through surveys.

“We are thrilled to be named as a Top Workplace by the Chicago Tribune,” said Irv Shapiro, CEO of DialogTech. “We pride ourselves in being a company that people love coming to work for, that encourages collaboration and where our employees are empowered to grow professionally.”

DialogTech, headquartered in downtown Chicago, has over 140 employees and continues to invest in its future. This is evident in its recent acquisition of Cleveland-based Mongoose Metrics and the addition of over 50 new hires in 2014. With over 5,000 customers, DialogTech’s Voice360™ platform – offering a full suite of call scoring, routing, management, and analytics tools to improve conversion rates from phone leads – has now processed over one billion minutes of voice engagements. This commitment to think fast, move fast, and grow fast has driven success for both customers and employees. Its core values include both employees and customers, emphasizing a commitment to always do the right thing and be the easiest company you’ll ever work with or for.

“It’s exciting to see this response from our team members,” said Shapiro. “We view our employees as true partners in building an atmosphere where we can all thrive together. It’s gratifying to hear that our people agree.”

It’s not only the unlimited vacation policy, free drinks and snacks, and recreation that make DialogTech special; it’s the people. DialogTech prides itself on hiring SWANs: individuals who are smart, hard working, ambitious and nice. Its focus on hiring SWANs has created a competitive and collaborative workplace that empowers its employees and has helped DialogTech establish itself as the leader in voice-based marketing automation.

The employee survey is conducted by WorkplaceDynamics, LLP, a leading research firm on organizational health and employee engagement. WorkplaceDynamics conducts regional Top Workplaces programs with 40 major publishing partners across the United States. Over the past year, more than 5,000 organizations in the U.S. have turned to WorkplaceDynamics to better understand their employee base.

The Chicago Tribune published the complete list of Top Workplaces on November 14th. For more information about the Top Workplaces lists and WorkplaceDynamics, please visit and

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