DialogTech Named Leader in G2 Crowd Grid℠ for Call Tracking Software For Second Consecutive Time in 2015
CHICAGO, IL – Jan. 5, 2016 – DialogTech, the leading provider of the most comprehensive, end-to-end call attribution and conversion platform for data-driven marketers, today announced it has been named a leader in G2 Crowd’s Grid℠ report for call tracking software.
- For the second consecutive time this year, DialogTech is recognized as a leader in the G2 Crowd Grid for call tracking software. To qualify as a leader, a product must have a high customer satisfaction score, substantial scale and market share and global support and service resources.
- The Grid℠ is created from G2 Crowd’s software review platform and factors in customer satisfaction reported by users and vendor market presence determined from social and public data to rank products, rather than a single analyst.
- Satisfaction rankings are generated from the user reviews based on overall customer satisfaction and Net Promoter Score (NPS) and market presence is calculated from vendor size, market share and social impact. Based on a combination of these scores, each software solution is categorized as a Leader, High Performer, Contender or Niche.
- Designed for data-driven marketers, DialogTech provides the only platform for end-to-end call attribution and conversion essential to proving marketing performance and optimizing revenue generation in today’s mobile-first world. With its Voice360TM platform, DialogTech is the only solution that tells marketers how their campaigns drive calls, if calls convert to sales and why – closing the loop between dollar spent and dollar earned. This in turn is fueling DialogTech’s explosive growth.
- Since the beginning of last year, DialogTech has experienced over 300 percent growth in its enterprise customer base and nearly doubled its average customer size. Since inception, DialogTech has handled over one billion minutes of phone calls and has over 5,000 enterprises, digital agencies and fast-growing companies as customers.
“To truly drive revenue and prove value in today’s mobile-first world, CMOs and their marketing teams must be able to track call conversions generated from smartphones,” said Irv Shapiro, CEO of DialogTech. “It’s why call tracking software has become so important. Being honored as a leader for the second consecutive time this year in the G2 Crowd Grid for call tracking software is a testament to DialogTech’s commitment to arm our customers with the marketing data they need to transform campaigns into revenue.”
“DialogTech provides us with customized tracking measurement options to meet our business and campaign needs,” wrote Melissa Zaino, marketing manager at Bath Fitter, in her review. “They care about our business. They take the time to first understand our business objectives and then recommend the best tracking and measurement options to meet our campaign goals.”
“DialogTech is a fantastic resource,” wrote Eric Marceau, PPC/digital advertising coordinator at Office Designs, in his review. “The support team is incredibly helpful and responsive. Their product provides impactful data quickly, and allows you to make spending decisions and reallocation with great insight.”
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