DialogTech Named Top Leader in G2 Crowd’s Grid for Call Tracking Software for Fourth Consecutive Time
DialogTech today announced that G2 Crowd, the leading business software review platform, has once again positioned DialogTech as a Leader, the highest ranking, in their latest call tracking software report. This is the fourth time G2 Crowd has released the report ranking the top call tracking providers and the fourth time DialogTech has been placed in the top tier.
Nearly 250 marketing professionals from companies of all sizes and industries submitted reviews for DialogTech on G2 Crowd, with 92% of reviewers providing 4-star or 5-star ratings for the call attribution provider’s technology, value and customer service. “Success in business is built upon partnerships between vendors and customers. Our customer-provided rankings reinforce our belief in voice as a marketing channel and our commitment to this critical component of the customer journey,” said Irv Shapiro, CEO of DialogTech. “As consumers continue to engage with businesses over the phone, it is important that marketers can not only attribute advertising spend to these conversations and analyze customer experiences, but also provide each caller with a personalized, seamless customer journey. At DialogTech we are committed to providing our customers with the data and insights to do both, resulting in reduced marketing costs and improved sales.”
When consumers today connect with brands, they choose what is most convenient in the moment—whether that means filling out a web form, visiting a store or calling a brand to have a human-to-human conversation. To measure and optimize ROI, marketers must take the same data-driven approach to driving those phone conversations as they do to driving online conversions, and the DialogTech platform enables them to do it. DialogTech’s inclusion in the select Leader ranking in every G2 Crowd call tracking report to date proves their platform is an industry favorite chosen by marketers to drive more of the conversations that impact business results.
Recent G2 Crowd Customer Reviews for DialogTech:
- “Give it a try! For easy call tracking, and dynamic number insertion – DialogTech is worth its weight in gold. This isn’t even taking all of the new features into consideration.” – Heather Argenti, Digital Consultant at The InterCon Group, a digital marketing agency.
- “This has already given us tremendous insights into the performance of our call center and has spotlighted areas where we need to improve the experience for our customers…I highly recommend them.” – Bruce Kalter, Director of IT Operations & Telecommunications at Myron, a leading supplier of promotional business gifts.
- “DialogTech has made client marketing easy to track. I can send my clients call detail reports with attached recordings and that helps a lot with transparency. The reporting is great and customer service is superb.” – Brittany May, Marketing Coordinator at New Patient Results, a leading dental marketing service.
- “The DialogTech staff is always willing to work with us to find a solution for our customers. The product is also very easy to install. They have a suite of API’s to get information from their system. It’s secure and they are always willing to improve or add functionality based on the requirements of their customer’s market…Try it! Use it!” – David Vieregge, Director at ZMOT Auto, a leading provider of digital marketing solutions in retail automotive.
To learn more about the DialogTech platform, please visit: https://www.dialogtech.com/optimize-for-calls