DialogTech today announced that G2 Crowd, the leading business software review platform, has once again positioned DialogTech as a Leader, the highest ranking, in their latest call tracking software report. This is the fourth time G2 Crowd has released the report ranking the top call tracking providers and the fourth time DialogTech has been placed in the top tier.
Nearly 250 marketing professionals from companies of all sizes and industries submitted reviews for DialogTech on G2 Crowd, with 92% of reviewers providing 4-star or 5-star ratings for the call attribution provider’s technology, value and customer service. “Success in business is built upon partnerships between vendors and customers. Our customer-provided rankings reinforce our belief in voice as a marketing channel and our commitment to this critical component of the customer journey,” said Irv Shapiro, CEO of DialogTech. “As consumers continue to engage with businesses over the phone, it is important that marketers can not only attribute advertising spend to these conversations and analyze customer experiences, but also provide each caller with a personalized, seamless customer journey. At DialogTech we are committed to providing our customers with the data and insights to do both, resulting in reduced marketing costs and improved sales.”
When consumers today connect with brands, they choose what is most convenient in the moment—whether that means filling out a web form, visiting a store or calling a brand to have a human-to-human conversation. To measure and optimize ROI, marketers must take the same data-driven approach to driving those phone conversations as they do to driving online conversions, and the DialogTech platform enables them to do it. DialogTech’s inclusion in the select Leader ranking in every G2 Crowd call tracking report to date proves their platform is an industry favorite chosen by marketers to drive more of the conversations that impact business results.
To learn more about the DialogTech platform, please visit: https://www.dialogtech.com/optimize-for-calls