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Dear valued Mongoose Metrics customers,

I have some very exciting news.

On September 11th, Mongoose Metrics was acquired by DialogTech. By joining forces and adding our call tracking and analytics technology to DialogTech’s Voice360 platform, we’ve created the undisputed global leader in call tracking and voice-based marketing automation.

This merger is a tremendous opportunity for our staff, who become part of a world-class company in DialogTech, for me personally, as I join the DialogTech executive team focusing on the integration of the two entities and seamless customer support, and most of all for you, our customers, who can benefit from the unique call analytics and automation capabilities DialogTech provides.

By merging our platforms, we now offer the most robust, full-featured call tracking and voice-based marketing automation solution in the world. Our joint company will be an incredibly strong, stable partner for your business, with the resources, skills, and experience to provide increasing value to you as our partnership evolves.

The future could not be brighter.

This acquisition made perfect sense to me from the beginning. DialogTech and Mongoose Metrics are like-minded companies: both are product-led, entrepreneurial, and customer-focused. We share the same core values, and aim to build terrific products that solve real business problems for our customers. It is a great fit.

I know you may have some questions about how this news will impact your service. You still have access to your Mongoose Metrics account and all the same call tracking technology you rely on. You will also have the same access to your account manager and support reps here, and of course there will be no change to your pricing. Nothing has changed.

Hopefully this answers your most pressing questions. But I encourage each of you to reach out to me personally if you have others. You can email me at bradley.reynolds@ifbyphone.com. I would love to hear your thoughts on this exciting news.

Thank you again for your business,

Brad Reynolds
CEO and Co-Founder of Mongoose Metrics