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Irv Shapiro To Speak 3 Times At ITExpo West 2009


ITExpo West is coming up on September 1, 2009. DialogTech CEO Irv Shapiro will be speaking at three different sessions.


How To VoIP: Numerous Options, Critical Choices

Tuesday 9/01/09, 9:00 – 9:45am

ISPs entering the VoIP services arena face numerous choices in bringing a service offering to market. Among these, one of the most key decisions is in choosing a platform for offering the services. Some carriers have built their service offerings upon in-house systems utilizing various open source and internally developed components. Many ISPs choose to simply resell the services of another provider and merely take a commission of those sales. Other ISPs invest in commercial platforms which are installed on the ISP’s own premises. This session will use real world data to compare the cost vs. benefit and present an ROI for these options.


Exploring Applications In The Cloud

Wednesday 9/02/09, 9:30 – 10:15am

Today the industry is buzzing about cloud computing and pushing applications out into the network cloud. Google has brought out their AppEngine platform while Amazon offers their EC2 and S3 services and Microsoft and others prepare their own offerings. In this session, attendees will learn about what is involved with developing voice applications on cloud computing platforms. What options are out there? What do you need to look for in a platform? How can you get started? The session will include demonstrations and offer insight and real world examples of how cloud-based solutions are impacting the market today, challenges and opportunities, as well as what the future holds


Developing Profitable Web 2.0 Solutions

Thursday 9/03/09, 9:30 – 10:15am

In today’s economy, global corporations have to lower communications costs while increasing the communications capabilities they offer their users. In every instance, lower costs and increased capability is derived from moving voice from its legacy model to the web model a.k.a. voice-as-a-web service. The shift from hardware to software, from proprietary protocols to standard protocols, from routing calls over the PSTN to routing them over IP, from vendor-specific APIs to Web 2. 0 interfaces, from developers with specialized telephony knowledge to generic web developers is taking place and will have a profound impact on the face of telephony. In this session, we will discuss how Web 2.0 programming models, protocols and standards – such as REST, AJAX and XML – can enable voice-as-a-web service and the delivery of voice to browser-based applications. Attendees will learn how Web 2.0 allows organizations to gracefully migrate expensive legacy telephony to a lower cost software model without disrupting existing operations.


Here are some past presentations by Irv: