With the DialogTech Widget For Zendesk, You Can:
- Improve customer service with a feature-rich voice widget that automatically records phone calls and captures important call information.
- Activate a system that tracks the progression of your customer support calls and integrates easily with Zendesk and other CRMs.
- Serve more customers faster with voice-based tools that help you shorten response time.
- Save time and money with an efficient, easy-to-use integration that displays your most important call data up front, and scales to fit any size workforce.
A positive support experience for your customers can mean higher customer retention rates, a boost in customer satisfaction and increased opportunities for cross-selling and up-selling. To provide these quality customer experiences, it’s also important to remember your customer support agents; help your agents be as efficient and happy as possible so they can give your customers first-rate service and support.