Phone Conversations Are Your Most Valuable Customer Interaction
Even in today’s digital world, a phone conversation is often the best way to earn a customer’s business. And as digital advertising goes mobile, these customer calls are skyrocketing, with calls to U.S. businesses from mobile advertising to exceed 100 billion this year. Marketers can no longer measure and optimize ROI without knowing how each channel is generating not just calls, but customers. The DialogTech integration with Microsoft Dynamics 365 provides that insight and more.