DialogTech Visits OrderMotion About IVR

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To IVR or not to IVR? That is the question that our partner, OrderMotion, posed to us and you can see the answer at our guest blog on Order Motion’s website. OrderMotion is an integration partner of ours who specializes in order management and call center integration for direct response and e-commerce businesses. Since OrderMotion is well aware of the keen emphasis we place on our customer’s experience with DialogTech and our expertise with our own IVR applications, they approached us to blog about it.

We were happy to team up with OrderMotion to address this question, where we discuss some IVR best practices, as well as some ways you can use IVR to improve your customer’s experience. See the blog here and don’t forget to check out the rest of OrderMotion’s website.