Tips for E-Commerce: 4 Steps to Drive Sales with the Phone

The online retail industry is booming. Today, companies of all sizes are finding success with e-commerce platforms in both B2B and B2C industries.

But while e-commerce continues to grow, many online retailers are still missing out on significant revenue because they ignore one critical device: the phone. It may seem counterintuitive, but in the world of e-commerce, people want to call you.

And by not including a phone number prominently on your web site, you lose not only sales, but also credibility and the trust of online shoppers.

This white paper explains why phone calls have become a critical sales channel in the e-commerce space. It provides tips for how to use the phone to drive more sales, and highlights how online retailers can leverage a technology called voice-based marketing automation to:

  • Route and mange inbound calls
  • Track and optimize marketing campaigns
  • Reduce shopping cart abandonment
  • Increase sales
  • Improve customer loyalty

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About DialogTech

Recognized as the leader in call tracking, DialogTech enables businesses and agencies to optimize marketing and sales to convert more callers to customers.

Watch our video to learn more.