Talking the Talk: Conversation is the Key to Good Business
Recent studies show that customers across all industries are increasingly frustrated with the level of service they receive. In fact, 84% of consumers began doing business with a competitor following a poor customer service experience. In the age of the Internet, competitors are a dime a dozen, and it's easy for customers to find them. So what is the key to good customer service, and how do you use it to keep customers loyal? Learn more in our new infographic.