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About the Author

Alain Stephan

Senior Vice President, Analytics Services at DialogTech

As DialogTech's SVP of Analytics Services, Alain loves data. He is passionate about telling a story with data and helping marketing and sales leaders harness the power of the voice channel. He has deep experience in analytics, with the last decade dedicated to turning call data into meaningful insights for business transformation. Alain is a proud alumnus of both Miami University and the University of Chicago Booth School of Business. He resides in Chicago’s northern suburbs with his wife and three kids.