Invoca Summit Virtual | Oct 5-6 2021

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Claim Your Free Invoca Summit Virtual Pass Now!

October 5–6, 2021

Registration for the premier conversation intelligence conference is officially open!

Claim your free conference pass now and join thousands of marketing, sales, and contact center leaders to learn how to accelerate end-to-end revenue and create best-in-class experiences that delight customers with the ultimate 1st-party data source: customer conversations.

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Invoca has acquired DialogTech. Learn about the benefits of Invoca’s active conversation intelligence platform →

Bill Gates and the Desktop Telephone Revolution


In a video interview posted on TechRepublic, Bill Gates discusses some of the ways that the standard telephone sitting on your desk with too many buttons and a tiny screen will change in the coming years. Only one in three people know how to successfully transfer a phone call to someone else in their office, according to Gates, who says that the desk phone has hardly evolved at all in recent times. Compared to a mobile phone or a Mac, he’s right–remember those four-inch floppy disks you used to use to save your Clarisworks files? In the next five years, Gates sees the phone evolving into an extension of the PC or a stand-alone phone with a larger touch screen, scrolling through transfer names, and other features foreign to the common desk phone. Speech recognition is in his crystal ball as well. Take a look at the video.