Using the Online Journey to Optimize the Offline Call Experience
May 24, 2018 1:29 pm Leave your thoughtsConsumers today do most of their research online — often on their smartphones — and by the time they call,... View Article
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As Senior Content Marketing Manager, Christie manages content strategy, social media, and public relations at DialogTech. She has a background in corporate and consumer marketing, advertising, social media, public relations, and influencer marketing. Christie is a passionate University of Michigan alumni and fan, supporter of 1-on-1 cancer support charity Imerman Angels, and recently completed her fourth marathon.
Consumers today do most of their research online — often on their smartphones — and by the time they call,... View Article
As you create digital marketing campaigns, it’s important to offer an exceptional experience that caters to your customer’s specific needs,... View Article
If you are allocating more of your digital budget to LinkedIn, you are not alone. Studies show that 97 percent... View Article
Spring has sprung, and with it, new updates to the Google AdWords platform have arrived. The biggest change has been... View Article
According to Google, when people use mobile search to help make a decision, they are 57% more likely to visit... View Article
At DialogTech, we are proud to provide the most powerful call analytics platform that empowers marketers with the data they... View Article
According to a recent Adobe study, 80% of businesses, whether digitally advanced or not, rank seeing the 360-degree view of... View Article
We recently had the opportunity to attend the IFA (International Franchise Association) national conference in sunny Phoenix, AZ. If you’re... View Article
Today we’re thrilled to announce the release of Conversation Insights™ Pro, an exciting new addition to our family of solutions... View Article
For more than 100 years, consumers found home service professionals, such as plumbers, HVAC technicians, arborists, housekeepers, and more through... View Article
Last week the groundhog may have seen his shadow, signaling six more weeks of winter, but he alone can’t stop... View Article
In 2016, for the first time, marketers in the United States spent more on digital advertising than TV. As spend... View Article
This post was previously published on the Social Media Week blog. At #smwchicago, we showed attendees how well Facebook ads can... View Article
Imagine this: It’s nearly the end of the quarter, and soon your senior leadership team (or your client, if you... View Article
Data science is a hot topic across many industries with marketing being no exception. While many marketers are still getting... View Article
As the technology industry continues to grow and evolve, it’s important to take note on how both men and women... View Article
If you’re like me, you’re always curious what other marketers and agencies are doing differently to drive results. If you... View Article
Prove it. That’s a statement I live by in the business world, and it is 100 percent dependent on data.... View Article
Our employees are one of the reasons we have been named one of Chicago’s Best Places to Work by Crain’s... View Article
Businesses are becoming aware that data science (DS) and artificial intelligence (AI) are more than just buzzwords. Marketers in particular... View Article
Interactive Voice Response (IVR) technology allows you to automate voice interactions between callers and your business. Marketers today use IVR... View Article
Are you using IVR (interactive voice response) solutions to grow your business? If you work for a business where customers call you, there... View Article
As a fellow marketer, I’m sure you are as focused on your daily search ROI as we are. It can... View Article
The following post is part of the DialogTech “Expert Voices” series where leading marketing experts share insights and best practices... View Article