Our Management Team

Irv Shapiro

Irv Shapiro

Founder & Executive Chairman

Irv Shapiro is the Founder and Executive Chairman of DialogTech, focused on building strategic relationships and positioning DialogTech for its next stage of growth. Prior to forming DialogTech in 2005, Irv founded Metamor Technologies in 1985. During his tenure, the company was named an Inc. 500 company for two consecutive years and grew to more than 500 employees with $32 million in revenues. Following the sale of Metamor to CORESTAFF in 1997, Irv participated in 10 acquisitions, directed the growth of Metamor to $52 million in sales and helped create a $250 million consulting services group. In 1999, Irv founded the online education platform Edventions, which was later sold to Edison Schools in 2001. Irv then spent a year as the COO of Jemmco, a $500 million hedge fund. In 1996, Irv was inducted into the Chicago Area Entrepreneurship Hall of Fame, sponsored by The University of Illinois at Chicago, the law firm of Lord Bissell and Brook, and LaSalle National Bank. The following year, he was a finalist in the KPMG Illinois High Tech awards. In 2011 Irv was a Gold Winner in the Best of Biz Awards as Executive of the Year. As an experienced entrepreneur and successful business leader, Irv is engaged with the Chicago tech community, supporting the development and mentorship of young and emerging tech entrepreneurs. Irv earned a BS in Computer Science from Washington University in St. Louis.


Doug Kofoid

Doug Kofoid

Chief Executive Officer

Doug Kofoid is responsible for overall business strategy and corporate leadership as the CEO of DialogTech. He comes to DialogTech with over 25 years of experience and nearly 20 years in digital marketing. Doug successfully led VivaKi to 10X growth in revenue and built the organization into a 500-person company. While at VivaKi, Doug developed the Publicis Groupe’s programmatic capabilities, including the strategy and business plan for VivaKi’s social programmatic business (AOD-Social) which grew to over $100MM in two years. He also built out all data technology capabilities for VivaKi in the Americas, EMEA and APAC, and established digital offshore operations in New Delhi (over 100 employees) to support VivaKi’s global digital businesses. With a strong passion for finding market inefficiencies and fixing them, Doug wrote the algorithm that was developed into DART Search – the first SEM platform and one of the first real-time bidding tools – in 2004 while at Performics. Performics and the DART Search technology were sold to DoubleClick, which ultimately was sold to Google where Doug also held a position as Director of Search. Earlier in his career, he held positions at Ford, CVS Caremark, FastWeb (acquired by TMP/Monster.com), and Performics. Doug earned his MBA in Finance, Strategy, and Entrepreneurship from the University of Chicago and his B.S. in Marketing from Indiana University.


Bob Burns

Bob Burns

Chief Financial Officer

Prior to joining DialogTech, Bob was divisional CFO of HERE (formerly NAVTEQ), a $1.3 billion mapping and location services business. In that role, Bob was a member of the HERE Leadership Team, drove new growth strategies to transform the business into a cloud-based location services company, and returned the company to profitable growth. Bob owned all financial aspects of HERE’s recent $3 billion divestiture from Nokia and through to its re-establishment as a private, independent business. Bob held roles of increasing responsibility in NAVTEQ’s finance organization after joining the company in 2002, where he made key contributions during a period of 10x revenue growth, an IPO in 2004, and strategic sale to Nokia in 2008. Earlier in his career, Bob worked on a new global services business at Motorola, helped launch the billing operations of a start-up wireless operator, Aerial Communications (later sold to T-Mobile), and developed enterprise software applications at Accenture. Bob earned a B.S. in Mechanical Engineering from the University of Wisconsin-Madison and an MBA from Northwestern’s Kellogg School of Management.


David Rush

David Rush

Chief Revenue Officer

As DialogTech’s Chief Revenue Officer, David is responsible for leading sales, customer success, and support. He has over 25 years of experience as a proven sales leader and successful entrepreneur in digital marketing and SaaS businesses. David was most recently the co-founder and CEO of Earshot, a leading SaaS platform that helped large enterprise customers such as Anheuser-Busch, Spotify, United Airlines, and Aetna take a new approach to social media analytics and engagement. Previously in his career, David held sales and sales leadership positions at Xerox, Gartner Group, Akamai, PostX, and Iconoculture. In these roles, he helped build and lead teams of direct sales, account management, channel, and inside sales to exceptional growth and multiple exits.


Jon Hattenbach

Jon Hattenbach

Chief Privacy Officer & General Counsel

Jon Hattenbach is responsible for the legal function at DialogTech, which includes overseeing the wide range of legal issues affecting the company, all contracting activity and board secretarial responsibility. Jon also oversees the HR department and serves as the company’s privacy officer. Jon has over 25 years of experience as a corporate attorney, both in private practice and at Motorola, Inc. and its successor companies where he managed commercial contracting activities with major customers and across various regions. Jon has a BA from Williams College and a JD from Georgetown University Law Center.


Leon Chism

Leon Chism

Chief Technology Officer

Leon is responsible for product and technology strategy, management, and development. He joins DialogTech following over 20 years of experience as a technology consultant and executive for a range of businesses, from startups to enterprises. Leon began his career as a consultant for Andersen Consulting (now Accenture) followed by three years at a digital agency. He then served as Chief Internet Architect for Orbitz, VP of Technology at Viewpoints, and CTO at Analyte Health, before founding Thresher Technology Labs where he provided strategy and technology consulting and simultaneously served as the interim CTO at Rewards Network. He earned his B.S. in Business Administration from the University of Illinois.


Viji Davis

Viji Davis

Sr. Vice President of Marketing

Viji Davis leads marketing as DialogTech’s senior vice president. Prior to DialogTech, she was at Resolution Media where she was the global agency’s CMO. During her 12 years with Resolution, she was instrumental in growing the company from 30 employees to the global agency it is today. Prior to her role as CMO, Davis served as Resolution’s head of Client Services, where she developed digital strategies for brands like HP and Bank of America. Previous to that, Viji managed HP corporate and enterprise business globally for Performics.


Marty Pankau

Marty Pankau

Sr. Vice President of Customer Success

As DialogTech’s Senior Vice President of Customer Success, Marty leads our Customer Success, Professional Services, and Support teams in providing a framework and team devoted to DialogTech customers' business goals and outcomes. Marty has over 20 years of customer success leadership experience, primarily with marketing technology SaaS. Prior to joining DialogTech, he spent 11 years helping lead the development and expansion of the customer success organization at Responsys before the acquisition by Oracle Marketing Cloud. While at Oracle, Marty led the mid-market customer success team for North America that included the full suite of the marketing cloud, including Responsys, Eloqua, Blue Kai, Maxyiser and Datalogix.


Amy Dolan

Amy Dolan

VP of Human Resources

Amy Dolan is responsible for talent acquisition and management, organizational effectiveness and building an award-winning culture at DialogTech. Prior to joining DialogTech in 2013, Amy developed and championed various HR programs across several industries, with a focus on compensation and benefits, diversity and inclusion, training and development, performance management and employee relations. She previously worked for Ventas, Inc., a real estate investment trust, in the healthcare industry, as well as Key Energy Services and Express Energy Services, both oilfield services companies in Houston, TX. Amy received her B.S. in Human Resources Development with a Minor in Business Administration from Texas A&M University.


Investors

  • Apex Venture Partners

    Apex Venture Partners, established in 1987, has six funds and more than $600 million under management. The firm has invested in over 130 technology companies. Apex focuses on early stage investments in software applications, technology-enabled services, IT infrastructure, and telecommunications.

  • I2A

    I2A is an innovative $10 million for-profit early-stage investment fund created in direct response to the decrease in seed-stage investing that’s occurred since the turn of the new millennium. The fund’s goal is to provide the first external professional capital raised by companies, allowing them to grow and allowing the fund members to capitalize on high-growth opportunities.

  • NewSpring Capital

    Founded in 1999, NewSpring Capital invests in dynamic companies with the goal of partnering with management teams to develop their businesses into market leaders.

  • Origin Ventures

    Origin Ventures is a venture capital firm investing in early-stage companies. We invest capital and leverage our entrepreneurial, marketing and management expertise to help facilitate the growth of early-stage companies.

  • River Cities Capital Funds

    Founded in 1994, River Cities Capital Funds manages $400 million of assets focused on venture capital and growth equity investing in information technology, medical devices and healthcare services.

  • SSM Partners

    SSM Partners is one of the largest and most experienced private equity firms in the Southeast. Having invested in more than 50 companies across four private equity funds, its successful record is the result of the partnerships it has formed with gifted entrepreneurial managers.

  • Spring Mill Venture Partners

    Spring Mill Venture Partners is an early stage venture capital firm focused on investing in high-growth information technology and life sciences companies located in Indiana and the surrounding Midwest region.

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