According to Statista, U.S. retail e-commerce sales are projected to grow to $434.2 billion in 2017. As businesses of all sizes attempt to get a piece of this action, many still struggle to put numbers on the board, and there are a lot of reasons why. From poorly designed websites to an absence of virtual call center software, there are a lot of potential pitfalls on the road to success. With that in mind, here is an infographic that illustrates how much there is to be gained in this exciting space…and what e-commerce mistakes you might be making that are setting you back. And in case an infographic isn’t enough for you, check out this white paper, Tips for E-Commerce: 4 Steps to Drive Sales with the Phone.
