DialogTech: The Leader in Call Analytics and Automation

DialogTech, formerly known as Ifbyphone, is the market leader in call analytics and automation. Thanks to smartphones, consumers are calling businesses to engage in conversation at record rates throughout every stage of the customer journey. DialogTech provides marketing, sales, and support professionals with a single platform that enables transparency and control over every conversation, so companies can optimize lead generation, acquire new business faster, and increase customer loyalty.

DialogTech’s Voice360™ platform consists of a unique suite of applications that includes call attribution, call scoring, contextual call routing, call management, and automated voice notifications. DialogTech has successfully processed over one billion minutes of voice engagements for its customers, and serves as a strategic partner to more than 5,000 enterprises, digital agencies, and fast-growing companies across a wide variety of industries.

Our Core Values

  1. We will be the easiest company you have ever worked with, whether you are an employee, customer or investor
  2. We are committed to do the right thing for our employees, customers and investors
  3. We need to think fast, move fast and grow fast
  4. We need to be profitable in order to consistently serve our employees, customer and investors

Our Management Team

 

Our Investment Team

Apex Venture Partners

Apex Venture Partners
Chicago, IL

SSM Partners

SSM Partners
Memphis, TN

Origin Ventures

Origin Ventures
Northbrook, IL

River City Capital Fund

River Cities Capital Funds
Cincinnati, OH

i2A Illinois Accelerator Fund

I2A
Chicago, IL

Spring Mill Venture Partners

Spring Mill Venture Partners
Indianapolis, IN

NewSpring Capital

NewSpring Capital
Radnor, PA